Privacy Policy

At Precise Fumes (“we”, “us”, “our”), your privacy matters as much as the precision of our compositions. This policy explains what information we collect when you visit precisefumes.com or place an order, and how we use and protect it.

Information we collect

• Contact & delivery details — your name, email, phone number, and shipping address, provided when you place an order or contact us.
• Order information — the products you purchase, order value, and your chosen payment method (Cash on Delivery or Bank Transfer).
• Technical data — basic, non-identifying information such as browser type and pages visited, collected through cookies to keep the site working.

We accept Cash on Delivery and Direct Bank Transfer only. We do not collect or store credit/debit card numbers on our servers.

How we use your information

• To process, pack, and deliver your orders.
• To communicate with you about your order or enquiry.
• To provide customer support and handle returns.
• To improve our products, service, and website.

Sharing your information

We never sell your personal data. We share delivery details only with trusted courier partners strictly to fulfil your order, and where required by law.

Cookies

We use essential cookies to keep your cart and session working. You can disable cookies in your browser, though parts of the store may not function correctly.

Data security & retention

We apply reasonable safeguards to protect your information and retain it only for as long as needed to fulfil orders and meet legal obligations.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing contact@precisefumes.com.

Contact

Questions about this policy? Write to us at contact@precisefumes.com.